Spiritual Supplies
Free Get Your Money Back
Free Get Your Money Back
💸 Best Prices
🏆 Top-Notch Quality
🌍 Worldwide Shipping
🤝 18 Years of People’s Trust
🕰️ Oldest Indian Website Since 2006
🔒 Most Secured Website for Payments
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🎧 NEED HELP?
(Mon to Sat 10 AM to 5 PM)
Order on WhatsApp
WA Chat:+91 9868588687
Email: ask@incensetemple.com
Free Tips to Get Your Money Back 💰
Whether you’re dealing with a faulty product, an unsatisfactory service, or a billing error, knowing how to effectively request a refund can save you time and money. Here are some free strategies to help you get your money back.
1. Understand the Return Policy 📜
How to Use: Before making a purchase, familiarize yourself with the retailer’s return policy. Knowing the guidelines will help you understand your rights and the process to follow for a refund.
2. Gather Documentation 🗂️
How to Use: Collect all relevant documentation, including receipts, order confirmations, and any correspondence related to the transaction. Having clear evidence will support your case for a refund.
3. Contact Customer Service ☎️
How to Use: Reach out to the company’s customer service via phone, email, or live chat. Be polite but assertive when explaining your issue and request a refund. Clearly state the reason for your request.
4. Be Persistent but Courteous 😌
How to Use: If you don’t receive a satisfactory response, follow up. Keep a record of your communications and be persistent in your request. A calm and polite demeanor can go a long way.
5. Utilize Social Media 🌐
How to Use: Many companies monitor their social media accounts closely. If customer service is unresponsive, consider reaching out via platforms like Twitter or Facebook. Publicly sharing your experience can prompt a quicker response.
6. Write a Formal Complaint ✉️
How to Use: If informal methods don’t work, consider drafting a formal complaint letter. Clearly outline the issue, your expectations, and include any supporting documentation. Send it to the appropriate department or higher management.
7. Use Consumer Protection Agencies ⚖️
How to Use: If your issue remains unresolved, contact consumer protection agencies in your area. They can offer guidance and may intervene on your behalf. Research relevant organizations like the Better Business Bureau (BBB) or local consumer protection offices.
8. Dispute Charges with Your Bank 🏦
How to Use: If you paid by credit or debit card and the merchant refuses a refund, contact your bank. Many banks offer dispute resolution services for unauthorized or unsatisfactory charges.
9. Check for Warranty Coverage 🛠️
How to Use: If your issue involves a defective product, check if it’s still under warranty. Warranty claims can sometimes provide additional avenues for getting your money back or receiving a replacement.
10. Stay Informed and Educated 📚
How to Use: Learn about consumer rights and familiarize yourself with relevant laws in your country or region. Being informed empowers you to take action and stand up for your rights effectively.
Conclusion 🌈
Getting your money back doesn’t have to be a daunting task. By using these free strategies and staying persistent, you can increase your chances of a successful refund.
Tips for Best Results:
- Always keep records of transactions and communications.
- Stay calm and professional throughout the process.
- Don’t hesitate to escalate the issue if necessary.
With determination and the right approach, you can reclaim your hard-earned money! Good luck! 🍀💵
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SHIPPING & RETURN
# 📦 Returns Policy
At **INCENSETEMPLE**, we prioritize customer satisfaction and aim to ensure a seamless shopping experience. Our return policy is straightforward, flexible, and customer-friendly. We welcome returns and replacements under the following conditions:
### 🔄 Eligible Return Reasons
1. **Wrong Product**: If you receive a product that does not match your order (Unboxing Video Required).
2. **Manufacturing Defect**: If the product has a manufacturing defect (Video Required).
3. **Damaged Condition**: If the product arrives damaged (Unboxing Video Required).
Return Process
A) CANCELLATION
For complete customer satisfaction, you can cancel your order within 12 hours of placing it. Please contact us at **ask@incensetemple.com*. Note that same-day or fixed-time delivery orders (e.g., Cakes & Flowers) cannot be canceled under any circumstances. If the order has already been dispatched, cancellation is not possible.
B) BREAKAGES
In the event of breakage or in-transit damage, send an unboxing video within 12 hours of delivery to **ask@incensetemple.com**, and we will address the issue promptly.
C) WRONG PRODUCT RECEIVED
If you receive a different product than what you ordered, please notify us immediately via chat support or email at **ask@incensetemple.com**. You may return the product unused and in its original packaging, including all accessories, for a refund or exchange within 24 hours of delivery. Our support team will guide you through the return pickup process.
### 💰 Refund Information
For returns not related to the above reasons, refunds will be processed after deducting shipping costs:
- **Domestic Shipping (India)**:
- 0-500 gm: ₹80
- 500-999 gm: ₹150
- 1 kg - 2 kg: ₹300
- Above 2 kg: ₹250 + ₹150 per additional kg
- **International Shipping**: Only the product cost will be refunded after deducting shipping costs.
If you have any queries, please reach out to us at **ask@incensetemple.com**.
### ⏳ Refund Timeline
Once the refund is initiated as per our Returns Policy, the expected timelines are as follows:
- **Online Refund**: 7 to 10 working days after initiation, depending on your bank.
Please note, refunds are initiated only after the successful return pickup and quality check of the returned item. The time taken by the courier to return the item may affect the refund initiation period. If there are any discrepancies, you may be asked to provide a screenshot of your bank statement at *ask@incensetemple.com**.
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# 🚚 Shipping Policy
This policy applies to all customers purchasing from **www.incensetemple.com**. For questions, please contact our customer service team via Call/WhatsApp: **+91 9868588687** (10:00 AM - 6:00 PM IST, Monday to Saturday).
### 📦 Order Processing Time
All orders placed before 12 PM (Monday to Saturday) are processed and dispatched the same day. Orders placed after 12 PM will be dispatched the following day. Weekend or public holiday orders will be sent out on the next business day.
### 🌍 International Orders
For international orders, we use FEDEX DHL Express, and most orders are delivered within 5-7 working days from the dispatch date, subject to customs clearance.
**Important**: Your package may incur import duties and taxes, which you are responsible for paying. We recommend checking with your local customs office for information on potential fees, as we cannot calculate these charges.
### 🔍 Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email with tracking information. You can track your package directly on the carrier’s website.
IS CASH ON DELIVERY AVAILABLE
YES CASH ON DELIVERY AVAILABLE ON POOJA ACCESSORIES
WORLDWIDE SHIPPING
Yes we ship worldwide
CUSTOM ORDER ACCEPTED
Yes Sure We accept Custom Order As per Your Need
PAN INDIA SHIPPING
Yes We Ship To Pan India Purchase min Rs 199 For Free Shipping
CAN I PLACE WHOLESALE ORDERS
Yes Sure you can mail us at ask@incensetemple.com We will give you best B2B Prices
Made in India
All our jewellery is handmade by Indian craftsmen and women - largely from villages. In this way, we are able to play our part in supporting and growing the local Indian economy.